Occupational Health

Employee Health COVID-19 Testing

ZSFG is offering Employee testing to all symptomatic healthcare employees.  Employees can expect to receive their results within 24-48 hours on MyChart.  Employees locked out or unable to access their MyChart account should call the Release of Information Unit at (628) 206-4432.

Updated Employee Health COVID-19 RT-PCR Testing Hours (Effective 7/12/21):

  • Monday: 8:00am to 12:00pm
  • Tuesday: 12:45pm to 4:00pm
  • Wednesday: 8:00am to 12:00pm
  • Thursday: 12:45pm to 4:00pm
  • Friday: 8:00am to 12:00pm
  • Saturday: Closed
  • Sunday: Closed

Symptomatic employees requesting testing outside the hours of operation should consult with their Primary Care Provider or call the COVID Hotline at (628) 206-4100 to arrange for testing at a CityTestSF location. Same day appointments are available for symptomatic City employees.  

Any asymptomatic healthcare employee who wishes to be tested for COVID-19 infection has the option of being tested by appointment at one of two CityTestSF centers without charge (see https://sf.gov/get-tested-covid-19-citytestsf). A physician referral for testing is not necessary.  However, asymptomatic individuals who choose to be tested should realize:

  1.  A positive test result in the absence of symptoms does not necessarily mean that the individual is infectious to others.  In this situation, the probability of actually being infectious to others is likely to be on the order of 50%.
  2. Asymptomatic individuals who test positive are required to report the result to OHS@sfdph.org.
  3. Asymptomatic individuals who test positive must be off work and self-quarantine for a minimum of 10 days, assuming they have not subsequently developed symptoms since their positive test, before they can return to work. 
Employees with any one of these symptoms should call 628-206-4100 to be tested for COVID-19.
  • Fever (Temp >37.8°C / 100.0°F)
  • Pleuritic chest pain
  • Shortness of breath
  • Cough
  • Sore throat
  • Body Aches
  • Fatigue
  • Diarrhea
  • Headache
  • Chills
  • Loss of sense of smell or taste
  • Sinus Congestion
  • Sneezing or runny nose different from your allergies
How to Request an Appointment:
  1. Call 628-206-4100 for a pre-appointment evaluation.
  2. An occupational health clinician will interview you over the phone to ensure that you meet the employee testing criteria. 
  3. Arrive at the testing center (trailer in the Building 4 / Avon Breast Center parking lot) a few minutes prior to your appointment time, if possible. Please maintain a 6-foot distance from each other.

COVID-19 Vaccines

Once you have received a vaccination, please register for v-safe, a vaccine symptom management tool that checks in on you after your COVID-19 vaccination. All you need is your smartphone and information about the COVID-19 vaccine you received.  This information can be found on your vaccination record card. Please use the QR code below to register for v-safe:

Blood Borne Pathogens Exposures

For Blood & Body Fluid Exposures (Needlestick Hotline):

  • (415) 469-4411 available 24/7 
  • Available for any City and County of San Francisco employee concerned about a blood or body fluid exposure 
  • Also available for any worker whose exposure occurred on ZSFG campus (including UCSF employees, trainees, contract workers, volunteers)


Infection Control Practices at ZSFG

On April 13, 2020 the Centers for Disease Control and Prevention (CDC) issued new infection control guidance that requires source control for everyone entering a health care facility, regardless of symptoms, during the COVID-19 emergency to prevent asymptomatic and pre-symptomatic transmission. This requires staff to complete a symptom review prior to every shift and to wear an isolation face mask (or greater protection as needed) at all times. Patients are also required to wear a face mask, hospitalized patients are tested for COVID -19 upon admission, and, if positive are placed in isolation. ZSFG instituted these changes as of March 30, 2020.

Workplace Exposures to COVID-19

Given the ongoing transmission of COVID-19 in communities and the role that asymptomatic and pre-symptomatic individuals with COVID-19 play in transmission, the CDC determined that the feasibility and benefits of formal contact tracing (finding a sick person and tracing their interactions) for exposures in healthcare settings are likely limited. Instead, the CDC recommends that facilities shift emphasis to more routine infection control practices, such as asking employees to regularly monitor for symptoms, use of facemasks for source control, not reporting to work when ill, and to report recognized exposures. With these practices already in place at ZSFG, and the risk of contracting COVID-19 at the workplace is very low.

In the event that Infection Control and Occupational Health are notified of a possible exposure to a positive COVID-19 patient or employee, there is an initial case investigation to identify potentially exposed employees who were in close contact with positive COVID-19 individual 48 hrs prior to symptom onset, and to determine their exposure risk. With adherence to universal masking of both patients and employees, and adherence to recommended personal protective equipment for patient care activities, all employees will be at low exposure risk per CDC risk categories. Thus, the advice to staff is to self monitor for symptoms for 14 days and to report any symptoms to Occupational Health immediately. This is the same advice given to all staff regardless of whether there was a documented exposure or not.

Worker Compensation Implications for COVID-19

Employees who are concerned about potential workers’ compensation claims are referred to the governor’s Executive Order N-62-20 which states that any COVID-19 related illness of an employee shall be presumed to arise out of and in the course of employment for purposes of awarding workers’ compensation benefits. Employees are directed to their supervisors in the event they contract COVID and wish to file a workers’ compensation claim.

For any Human Resources related COVID-19 information, please click below:

ZSFG OHS Resources for Employees

CCSF Employee Isolation and Quarantine Hotel Program:
  • The City and County of San Francisco Employee I & Q Housing Program provides complimentary hotel accommodations to CCSF Employees who are directly impacted by or face greater exposure to COVID-19 while performing essential duties. The goal of the program is to help prevent community spread of the virus.
  • Eligibility and FAQ
  • Call the City’s COVID Concierge (628) 777-6489
Free Mental Health Counseling Services
  • Employee Assistance Program (EAP) Counselors: CCSF Employees have counselors available for individual confidential telephone consultations.
    Phones are answered 24 hours a day, 7 days a week: (628) 652-4600 or (800) 795-2351
  • Frontline Workers Counseling Project (FWCP): Working on the front line during the COVID-19 crisis can take a toll on you in many ways. You may be experiencing feelings of anxiety, depression, sadness, anger, confusion and much more. But help is at hand. Free mental health counseling is available to all frontline and essential workers in the Bay Area and nearby counties through the Frontline Workers Counseling Project.
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